SHIPPING

The safety & well being of our employees, and customers we serve, is our top priority. Our Customer Success & Logistics teams are on top of the disruptions caused by Covid-19 and although, we are doing our best to make sure it doesn’t effect the order processing times, you might still experience slight delays due to flight operations, lockdown or situations beyond our control.

In case you notice a delay on delivery, please contact us and one of our team members will immediately look into it for you.

DOMESTIC (Singapore)

Qxpress Pte Ltd

Lead time: 1-2 working days to process order. 1-2 working days to deliver.

Cost: free shipping for all orders above SG$60. For orders under this amount there is a flat shipment fee of SG$5.

Bulky items will have shipment fee calculated separately, which will be displayed at checkout page.

INTERNATIONAL

We are shipping to most countries in the world.

Lead time: 1-2 working days to process order. 2-4 weeks depending on the international logistics. General Guide:

Cost: free shipping for all orders above USD$100 (SGD$140). Otherwise USD$15 (SGD$21).

Bulky items will have shipment fee calculated separately, which will be displayed at checkout page.

IMPORTANT:

We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies to only International orders. Read more.